Frequently Asked Questions

What are the delivery charges for orders from the Online Shop?

Spend over $40 and shipping is free! Spend under $40 and shipping is a flat fee of $9.99. Excludes all bulk orders. Shipping costs for bulk orders is $45 per case. Bulk orders of 6 cases or more can contact us directly at (866-920-0299) to receive a quote for potentially better shipping rates.

Which payment methods are accepted in the Online Shop?

Visa, Mastercard, American Express, and Paypal.

How long will delivery take?

Items are shipped from the warehouse within 2-3 business days of receiving your order. Items are shipped from the USA and will arrive in 4-6 days from the purchase date.

How secure is shopping in the Online Shop? Is my data protected?

Any data you submit to this website over a https connection will be securely encrypted with the strongest available algorithms. The SSL certificate used by this website carries a $10,000 warranty to further protect customer purchases. Credit cards are processed via Payflow Pro which abides by the highest security standards available online.

What exactly happens after ordering?

After your order is received online, our in-house customer service representatives process the order and forward it to the warehouse where they pick the pre-packed product and immediately move it out for delivery.

Do I receive an invoice for my order?

You will immediately receive an emailed confirmation and invoice once the order is received, as well as another email once the product has been processed and shipped.

Can I return the product if I am not satisfied with it?

We guarantee our products 100%. If for any reason you are not satisfied with your purchase please see our return policy below. See our return policy here:

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